After completing the return form, we’ll send you a box out in the post. Using this secure packaging, you can return the watch to us via the Post Office.
When your watch arrives on our premises, it will be tested for time keeping. We will report on its accuracy and if a service is needed our accredited watchmakers can take care of that too and the service comes with a 2 year warranty. The watch bracelet will be assessed and you will be contacted with a quotation for all and any works. If you are happy with the price an invoice will be raised and then we’ll get to work.
We will quote and obtain your permission before commencing on any work.